One of my more challenging students has really been giving us a run for our money recently. A couple of us went to her home to meet with her folks a few weeks ago. It was a good talk and, while I didn't think it would cause an overnight change, it felt hopeful.
Since then I've been writing a note in her homework agenda about her day each afternoon. Yesterday was a rough day and she was really rude so I wrote about that. She takes the note home and returns it to me the next day with a parent signature.
This morning it came back with a note. It says, "She promised me that she is going to be rude again."
I hope this is an issue with English not being the native language. If not, we're in trouble.